Community centre management software Less admin.
More community.

Classes for all ages, seniors groups, holiday programs and room hire, all booked and paid in one app. For you, your staff, volunteers and participants.

Classes for all agesSeniors groupsRoom hireHoliday programs

Trusted by 16,100+ participants, staff and families

Built for every way your centre runs

PlaygroupsKids classesYoga and PilatesTai chiEnglish conversationDigital skillsSeniors exerciseRoom hireCraft groupsCooking classesHoliday programsRoom hire
Sound familiar?

Running a community centre shouldn’t feel like a second job

You’re here to bring people together, not to chase forms, texts and payments.

8:20 am, Monday

“Our tai chi teacher is sick. Who can take the 10 am group?”

Now you’re ringing 20 people, one by one.

Start of term

“Who still owes for the yoga term?”

Cash in an envelope, bank transfers and a spreadsheet that never matches.

Missed class

“I’m away next week. Can I come Thursday instead?”

Swaps get written on a sticky note at reception.

Hall bookings

“Is the main hall free on Saturday night?”

The bookings diary sits on one desk, in one person’s writing.

Wednesday, 6 pm

“The hall is double-booked again.”

Classes, hirers and community groups fight for the same rooms.

End of term

“I didn’t know the new term had started.”

People drift away between terms. You notice too late.

Outcoach handles all of it, built around how community centres are actually run.
Everything you run

Every program your centre runs, in one place

From playgroup to seniors tai chi and room hire, one system runs them all.

Kids to seniors

Classes for all ages

Weekly term classes for every age, with concession prices and waitlists built in.

Seniors

Seniors groups

Exercise, craft and social groups, with one message that reaches everyone.

Rooms and halls

Room hire

Hall and meeting room bookings on the same timetable as your classes.

School holidays

Holiday programs

Holiday programs and excursions that families book and pay for online, forms included.

Mix and match. One person, one profile, every program.

How it works

Everything your community centre runs on, in one place

From grouping students to keeping them coming back.

1Set up
01 / 08

Group people by program

Pick your seniors exercise regulars and turn them into a group linked to Tuesday at 10 am. Each profile holds their programs, payments and contact details.

02 / 08

Schedule a whole term in one go

Add a class once, repeat it for 10 weeks, then invite everyone in the seniors exercise group.

2Every week
03 / 08

Message one person or the whole centre

Swap someone into Thursday when they can’t make Tuesday, or tell every program the centre is closed for the public holiday and see who has read it.

04 / 08

Get paid without cash at reception

Term fees, casual visits, holiday programs and room hire in one list. Send a reminder with a pay link and watch it turn to Paid.

3Participant progress
05 / 08

Give every participant a clear goal

“Order a coffee in English.” “Finish the digital skills course.” Add goals from templates and update progress after each class. Participants see it too.

06 / 08

Keep things going between classes

Set small tasks after each class, like a 10-minute walk or a page of English homework. Participants tick them off at home, so you know who kept going.

07 / 08

Track attendance, skills and certificates

Log attendance and course completions, track skills over time, and share teacher feedback with participants or parents.

4Grow your centre
08 / 08

Spot people before they drift away

See what is paid and what is owed, and the people who might not come back: missed classes, a term not renewed, a group that is getting smaller.

Step 1 of 8Set up
Participant progress

From first class to helping run a group, every step tracked

Set goals for every program and see who is ready for the next step. Participants follow along.

Starting out

First term, getting to know people
Come along three weeks in a row

Regular

Settled into a weekly class
Hold a short conversation in English

Confident

Ready for the next course
Finish the digital skills course

Giving back

Helping and volunteering
Help run a playgroup or seniors session

Use your own programs, levels and certificates.

Ready for the next course?

2 participants are ready for Level 2 English

Speaking goals met, homework done and regular attendance. Lucas is close; attendance is the only gap.

NameSpeakingHomeworkAttendance
MMia Chen ✓12/123/3100%
AAarav Patel ✓11/123/390%
LLucas Nguyen8/123/390%
✓ Mia and Aarav moved up to Level 2Attendance goal added for Lucas
What participants see
DDaryl Parker · Teacher feedback · English conversation, Level 1

“Mia spoke to the whole group about her weekend today, with no notes. This week: order your coffee in English and tell us how it went.”

Shared with MiaNext focus: phone calls
Hold a short conversation in English✓ Achieved
Level 1 → Level 2Up this month
Outcoach AI

Teacher off sick? Sorted before the first class.

Tell Outcoach AI what you need in plain English. It does the admin, then shows you exactly what changed.

  • 1Finds every class that teacher has today
  • 2Finds a free teacher or volunteer, or moves people to another class
  • 3Tells all 20 people by SMS and email, with the new plan
“Which rooms are free on Saturday night?”“Chase unpaid term fees”“Who hasn’t come to seniors exercise in 3 weeks?”
Bookings and participants

Classes, programs and rooms that book themselves

One place for people to book, pay and keep up.

Your own booking page

People book a term, a casual class or a holiday program and pay when they book.

Casual visitsClasses for all agesSeniors groupsHoliday programsRoom hirePay at booking
Outcoach booking page asking students to choose their booking type

A free app for every participant

Classes, tasks, payments and messages on their phone. Free for participants and families.

Outcoach student app showing the schedule, upcoming sessions and payments

Rooms and halls, sorted

Every hall, meeting room and teacher on one timetable, so nothing is double-booked.

Session full? Waitlist handled

When a spot opens up, the next person in line gets offered it.

Who it’s for

Whether you run a small neighbourhood house or a busy community centre

Start with a few programs and grow into a full timetable. Pay per participant.

Neighbourhood houses

A small team and a lot of volunteers

  • Your own booking page for classes and programs
  • Get paid by card, with automatic reminders
  • Run everything from your phone between programs

Community centres

Many programs, rooms and teachers

  • Assign teachers and rooms to every class
  • Classes, seniors groups and holiday programs
  • Swaps and waitlists that fill spots for you

Councils and networks

Multiple centres and programs

  • Term fees, concessions and room hire
  • Attendance across every program
  • Multiple halls and centres in one place

All in one platform

One login for you, your staff, volunteers and participants. See what’s in each plan

  • Online bookings and forms
  • Term fees
  • Casual visits
  • Room hire
  • Concession prices
  • Card payments and invoices
  • Automated reminders
  • Waitlists
  • Class swaps
  • SMS, email and in-app messages
  • Attendance
  • Halls and rooms
  • Home tasks
  • Goals from templates
  • Holiday programs
  • Teacher feedback
  • Photos, videos and course notes
  • Revenue and attendance reports
  • Outcoach AI assistant
  • Free app for participants
It has made us more connected to the student and the parents. There’s a three-way relationship, so we communicate a lot better.
SSteve and BernaOwners, Major Player Music School
“It has completely streamlined the way we handle admin. The AI has been a standout feature.”
CCelineOwner, Tennis Excellence
“It’ll help all our staff reduce their administrative load to really focus on what’s going to take our business forward.”
KKaneDirector, Vida Tennis
From$0.70 per student / month

Billed yearly, or $0.99 paid monthly. No setup costs, no hidden fees. Cancel anytime.

See pricing
FAQ

Questions community centres ask us

Can’t see yours? Talk to our team and we’ll show you how it fits your centre.

What is Outcoach?
Outcoach is community centre software for neighbourhood houses, community centres and councils. It runs classes for all ages, seniors groups, holiday programs and room bookings, with online booking, term fees, forms, attendance and messaging in one app, from $0.70 per student a month.
Does it handle classes for kids, adults and seniors?
Yes. Run playgroups, kids classes, adult courses and seniors groups side by side. Each person keeps one profile with their programs, forms, attendance and payments.
What if someone misses a class?
They can swap into another class with space from the app, and you set how many swaps each term allows. You can also see who has stopped coming and check in.
Can I charge term fees, casual visits and concessions?
Yes. Bill by the term, sell casual visits, set concession prices, and run free programs that only need registration. Overdue fees get reminders with a pay link.
Can I track attendance and progress?
Yes. Take attendance on a phone, see who keeps coming and who has stopped, set goals for courses like English or digital skills, and share teacher feedback.
What happens when a teacher is sick?
Move the class to another teacher or volunteer, or cancel and let people know. Tell everyone at once by SMS and email. Outcoach AI can find the affected classes and do all of this for you from one request.
Can people book online?
Yes. Publish classes, holiday programs and casual sessions on your own booking page. People book and pay online, and fill in any forms when they book.
Can I manage room bookings and hire?
Yes. Put every hall and meeting room on one timetable with your classes, book rooms for community groups and hirers, and see what is free at a glance, so nothing is double-booked.
Do participants and families get an app?
Yes, and it’s free for them. Participants and parents can see classes, book, pay, tick off tasks and read messages from their phone.
Can I run holiday programs and community events?
Yes. Set up each day or event, take bookings and forms, roster staff and volunteers, and send the details to every family in one go.
Is Outcoach only for big community centres?
No. It works for a small neighbourhood house, a busy community centre, and councils running several centres. You pay per student, so the cost grows with your centre.
How much does Outcoach cost for a community centre?
Plans start from $0.70 per student per month billed yearly, or $0.99 paid monthly. There are no setup costs or hidden fees, and you can cancel anytime.
How do I get started?
Start a free trial and set up your first program in minutes, or book a demo and we’ll walk you through it for your centre.
Ready when you are

Spend more time with your community

Set up your first program today. Your staff, volunteers and participants will notice the difference straight away.