Messaging & communication for coaches
Stop using your personal number for work. Built-in messaging that keeps everything separate.
Most coaches share their personal WhatsApp with every parent they work with. That means parents messaging at 10pm. No way to switch off. No record of what was said.
Outcoach gives you a professional messaging channel built into your class management platform. Message parents directly, send a class-wide announcement in one tap, or let parents reach you without ever getting your personal number. It works exactly like WhatsApp — but it’s built for your business.
Get WhatsApp off your personal phone
Right now, every parent you coach has your personal number. They message you on WhatsApp. At all hours. About everything. And you have no way to switch off without missing something important.
Outcoach gives coaches a dedicated communication channel for work. Keep every conversation in the platform — completely separate from your personal phone. When the working day is done, you’re done.
Message parents without sharing your personal number
Send and receive direct messages through Outcoach — so parents can contact you without ever getting your personal phone number. Every message is private, professional, and tied to their account. No WhatsApp. No personal details exchanged.
- One-to-one private messaging
- Secure and encrypted communication
- Chat with students, parents & staff
- Easy conversation tracking
Instant notifications that parents actually see
Keep everyone informed with push notifications sent straight to parents’ phones. When you post a class update or cancellation, parents get notified immediately — not buried in email or lost in a group chat thread they’ve muted.
- Send bulk SMS to multiple users
- Instant alerts and announcements
- Custom notification settings
- Improve communication reach
Class chats, coach groups, or school-wide broadcasts
Create groups for your classes, your coaching team, or your whole school. Send targeted messages to the right people every time — no spam, no noise, no parents in threads they don’t need to be in.
- Create group chats for classes
- Communicate with parents and teams
- Organized group conversations
- Better collaboration and engagement
Reach every parent in a class with one message
Sending the same update to 30 parents individually takes time you don’t have. A class-wide group chat fills up with replies and noise. Outcoach lets you send one announcement to an entire class — instantly, to every parent, with no thread chaos.
Cancel a session last-minute. Share a schedule change. Remind parents about kit for tomorrow. One message. Done.
Every conversation in one place
Every message, announcement, and reply lives in Outcoach — organised by class and contact, searchable any time. No more “i never received that message” disputes. No more digging through three apps to find out what was agreed.
Switch off after hours — for real
When your work messaging lives in Outcoach, parents contact you through the app — not your personal number. You set the boundaries. You decide when to respond. Push notifications go to parents when messages are sent, so nothing gets missed — but you’re in control of your own time.
Reach your whole school in seconds
Need to cancel a class? Has the venue changed? Send one message and every coach, parent, and student gets it instantly. No individual texts. No missed updates. No parent turning up to a cancelled session.
Message one parent, one class, or everyone
Target exactly who needs to hear from you. Message a single parent, notify one class, or reach your whole school in one tap. The right people always get the right message — and nobody gets spammed with information that’s not for them.
Everything your coaching business needs to communicate
See how Outcoach handles direct messages, class announcements, and group communication — all built into the same platform your coaches use every day. No extra apps. No extra cost.
All your conversations in one place
Every message between coaches, parents, and students lives in Outcoach — organised by contact and class, searchable any time. No more switching apps to find a conversation. No more wondering what was agreed.
- All conversations in one platform
- Centralized contact and message history
- Easy access to user preferences
- Improved communication efficiency
Send announcements in one tap
Need to get a message out fast? Outcoach lets coaches send instant announcements to any group. Recipients get a push notification directly to their phone — so your message lands where they’ll actually see it, not buried in a cluttered inbox.
- Send instant announcements
- Bulk SMS and notifications
- Reach multiple users at once
- Keep everyone informed
Keep parent and coach conversations professional
Parents and coaches communicate through Outcoach — so every message is professional, on-platform, and permanently on record. Privacy settings keep personal details protected. No-one sees another parent’s phone number or email address.
- Chat between parents, students & coacheschat between parents, students & coaches
- Real-time communication
- Privacy and security controls
- Better engagement and collaboration
Group chats organised by class or team
Create dedicated group threads for each class, squad, or coaching team. Whether it’s coordinating parents for a tournament or keeping coaches aligned on session plans, the right conversation stays with the right group — without clogging up everyone’s personal phone.
- Create groups for classes or teams
- Organized conversation threads
- Easy group management
- Improve team coordination
Download our app
Outcoach is available for free on the google play store and apple store. Once the business owner sets up users, everyone gets free access to all class management features on their mobile.
Frequently asked questions
Do I have to pay extra for SMS on Outcoach?
Nope! We cover the cost of all bulk-sms and app notifications. We hope you enjoy using our free SMS service to make announcements, reminders and more!
Are there privacy settings for my customers?
Yes. Parents and students automatically have their details hidden from other parents and students. This means that parents and students can’t randomly message each other unless they are part of a group chat that you have created
Why do I need announcements on Outcoach?
The announcements allow you to send a broadcasted message to a particular group of people (parents, a specific class, etc). This helps everybody stay organised and be kept in the loop. The best part is, it’s all included as part of the service we provide.
What do you mean by 'everybody gets access'?
Because Outcoach is available as a mobile app, parents and students can simply download the app and see a personalised view of their upcoming classes, progress, notes and invoices at anytime. We find that parents really love the app as it allows them to be more involved
Ready to get WhatsApp off your personal phone?
Join coaching businesses using Outcoach to keep every parent conversation professional, organised, and separate from their personal life.