AI employees for coaching academies: what to hand over and what to keep
The admin that slips in a busy week is often the admin that loses you students and money. Here’s which jobs to hand to AI employees, which to keep for yourself and how to roll them out.
How to set class sizes that make money and keep coaching good
Bigger classes earn more until they don’t. Here’s how to set class sizes that are profitable, keep coaching quality high and stop overbooking and clashes from costing you families.
Weekly, fortnightly, monthly or by term: how often should you bill families?
How often you bill changes your cash flow and how many families stay. Here’s how term, monthly, fortnightly and weekly billing compare, and how to pick the right mix for your academy.
How to pay your coaches: hourly, per student or a share of revenue
Hourly, per class, per student or a share of revenue. Each way of paying coaches changes how they behave and what you make. Here’s how each model works, with the maths, and how to pick one.
How to chase unpaid class fees without the awkward conversation
Most unpaid fees aren’t a refusal to pay. They’re a forgotten email. Here’s a reminder schedule, three templates from friendly to firm, and what to do when someone still hasn’t paid.
Can ChatGPT or Claude run your academy’s admin?
ChatGPT and Claude can now connect to your class management software and do real admin work. Here’s what that looks like for a coaching academy, what to hand over, and what to keep.
Refund policy for coaching classes: template and examples
A clear refund policy saves you from deciding every request on the spot. Here’s what to cover, three example policies, a template you can copy, and the consumer law basics in Australia and the US.
How to handle rain cancellations without losing a week of revenue
A washout can cost you a night of revenue and a week of admin. Here’s how to decide when to cancel, what to give families, and how to set up make-up credits so rain doesn’t eat into your income.
Make-up class policy: template and examples
The six decisions behind a fair make-up class policy, three example policies side by side, and a copy-ready template for your terms and conditions.
How to automate invoicing and GST for a coaching business
When to register for GST, whether coaching is taxable, what a valid tax invoice needs, and how to automate term billing, reminders and month-end reconciliation.