How to set up skill levels so every student lands in the right class
A clear level system puts students in classes they can succeed in, gives parents a goal to work towards, and makes moving up a moment worth celebrating. Here’s how to build one.
What to send parents and when: a term-by-term communication plan
Parents who hear from you at the right moments stay longer and complain less. Here’s what to send before, during and after each term, which channel to use, and what to stop sending.
How to pay your coaches: hourly, per student or a share of revenue
Hourly, per class, per student or a share of revenue. Each way of paying coaches changes how they behave and what you make. Here’s how each model works, with the maths, and how to pick one.
How to chase unpaid class fees without the awkward conversation
Most unpaid fees aren’t a refusal to pay. They’re a forgotten email. Here’s a reminder schedule, three templates from friendly to firm, and what to do when someone still hasn’t paid.
How to run a school holiday camp that sells out
A good holiday camp fills courts that would otherwise sit empty and brings in families you can keep for term. Here’s how to price it, plan the days, staff it and get the bookings in early.