Should you offer casual bookings in a term-based program?
Casual bookings can fill the spots that sit empty every week, or they can quietly undercut your term enrolments. Here’s how to price them, which classes to open, and the rules that keep term families on term.
Can ChatGPT or Claude run your academy’s admin?
ChatGPT and Claude can now connect to your class management software and do real admin work. Here’s what that looks like for a coaching academy, what to hand over, and what to keep.
Refund policy for coaching classes: template and examples
A clear refund policy saves you from deciding every request on the spot. Here’s what to cover, three example policies, a template you can copy, and the consumer law basics in Australia and the US.
How to handle rain cancellations without losing a week of revenue
A washout can cost you a night of revenue and a week of admin. Here’s how to decide when to cancel, what to give families, and how to set up make-up credits so rain doesn’t eat into your income.